Refund policy

The promise

The report is built around your situation. If it doesn't fit yours, ask and you get your USD 49 back. No justification needed and no argument about it.

How to ask

Reply to the email your report arrived in, or write to hello@uruguaycheck.com from the address you used at checkout. One line is enough. We process it within two business days and the money goes back to the card you paid with, which usually takes a further five to ten days depending on your bank.

The window

Thirty days from delivery. If you have a reason for asking later, ask anyway — the window is a default, not a wall.

If the report never arrived

That is not a refund question, it is a delivery failure, and we fix it the same day. Email us and you get the report or the money, whichever you prefer.

We would rather fix it

If something in the report missed the mark, tell us what and we will rewrite that part for you. Take the refund instead if you prefer — either is fine.

Your statutory rights

This policy sits on top of the consumer rights you already have and does not replace them. Note that by asking us to produce your report immediately you agree we start work right away, which in some jurisdictions affects the standard cooling-off period for digital services — the promise above applies regardless.